How to Spot a Trustworthy Wholesale Online Store? And how to Become One?

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How to Spot a Trustworthy Wholesale Online Store? And how to Become One?

In this age of digital communication, e-commerce and wholesale online have become the main channel of sale for most people and businesses around the globe. In addition, most consumers prefer using online platforms or websites for most of their purchasing. With the popularity and behavioral changes, it is no wonder why there are countless wholesale platforms and websites available. 

From statistics, the value of e-commerce in each country around the world is imminent. For example, the U.S. spends more than $225 billion in online purchases, while Thailand’s e-commerce market is valued at approximately $120 billion in 2021. 

Despite that, finding a reliable online store can prove difficult. Some stores may be a scam, while others may not be providing good-quality products. So, how do you spot a trustworthy wholesale online store? And for B2B wholesale suppliers, how do you become trustworthy in the eyes of your customers?

How to Spot a Trustworthy Wholesale Online Store

Fake online stores are one of the most dangerous traps on the internet. If you’re not careful, these sites can easily steal your money and even your personal information. Here are some tips on how to sport a trustworthy wholesale online store.

1. A “Secure Connection” to The Website

Even before you start browsing goods, you ought to check the security of the website. A secure URL always begins with “HTTPS” at the start instead of “HTTP”. To elaborate, the extra “S” in “HTTPS” stands for “secure,” which means that the website is using a Secure Sockets Layer (SSL) Certificate. This prevents any attempts to copy your information, such as credit card numbers, name, address, or any sensitive data you provide to the store during the transaction.

You can also notice the “padlock” icon next to the website’s URL in your browser. Simply see if the padlock is “locked,” and you can be sure that no one will be able to steal your data.

For wholesalers planning to build a wholesale website, getting an SSL certificate is one of the first steps you need to take. To ensure the safety of your customers’ data and establish trustworthiness.

2. Review “About Us” information

Each wholesale business has its own story and the “about us” page is a significant landing page that can tell the brand’s trustworthiness. Take some time to study the brand and learn its history, its founder, product origin, and many more. A reliable store would be giving this information for anyone to view. So that you could be certain that the business really “exists” and is not made to rip you off.

Similarly, if you are on a large wholesale online with many stores, there should be information such as “company profile” or “store information” available to view. Additionally, reviews and ratings are also a good place to learn about the store’s goods and service quality.

3. Ask for A Certificate

Apart from the SSL certificate, the business in question ought to have other certifications to prove its authenticity, such as a wholesale permit, FDA, Halal, etc. For instance, any commercial website in Thailand’s B2B marketplace, B2C, or B2B2C must have a “DBD registered” certificate on their website which is issued by the Department of Business Development. To gain this certificate mark, the business must confirm its identity to the authority and pass the required standard.

In contrast, if you are running a wholesale business, be sure to provide the above-mentioned information to all your customers. This will increase the chances of customer purchase and possibly transform general customers into loyal customers of your business. 

4. An Authentic Physical Address

Despite the online nature of wholesale and retail websites, a physical address goes a long way towards confirming a business’ authenticity. This physical address should accompany a policy on return or disputed shipments. An address will be needed, for example, in case a return must be made. With that said, avoid any wholesalers that obfuscate or utterly lack a physical address on their website.

5. Avoid A Deal That is Too Good to be True

Carefully consider the product an online store is offering. Some wholesalers may be offering special deals that are: 

  • Cheaper than its competitors. As you may get a fake product or something else entirely.
  • Proposes additional incentives that are doubtful. Since those offers may be a way to persuade you to lose more money. 
  • Similar products that you are unfamiliar with, as those products could be cheap knock-off brands that do not meet the standards.

To illustrate, it is reasonable that one wholesale business may sell food ingredients for 10% less than the competitors, however, it is unlikely that they could sell the same product for 90% cheaper. Be wary of any online wholesalers, especially the ones that offer significantly lower prices than competitors or offer a product that is not available through any other reputable website.

From a wholesale online business perspective, to be able to win over a customer and make a sale, all the mentioned issues must be addressed. Study the market and see the usual prices of similar products, be transparent and provide all information that can prove the authenticity of your store, establish your brand, and get your product certified, etc. All of this may take time and resources, but in the end, it will be worth it when the market sees you as a trustworthy wholesale business.

If you are having trouble finding a high-quality product to sell on wholesale online in Thailand, AEC TRADE CENTER – PANTIP WHOLESALE DESTINATION and PhenixBox has you covered! 


The largest and most comprehensive wholesale center in the Southeast Asia region that can assist your wholesale B2B/B2B2C business in a variety of ways. 

First, with the concept, Food Destination Center, wholesalers can find quality and variety of food products and services at the best price from manufacturers and dealers. In addition, AEC TRADE CENTER has an effective Solution Service Center (SSC) that provides exclusive support services for wholesalers and customers such as Business Matching Area, B2B/B2B2C Parking Space, Loading Zone, Live Feeding & Studio, and many more. 

We aim to build a superior wholesale online experience for both customers and wholesalers, which is why AEC TRADE CENTER integrates the services with PhenixBox, a B2B/B2B2C omni channel wholesale platform via the website and application that provides seamless O2O trading. It hosts various unique features, including Group Purchase, Seller Store, E-Catalog, and more. Allowing for convenience, safety, and 24-hour trading for both wholesalers and customers. 

On top of that, AEC TRADE CENTER is in an alliance with CCC Group, “Yiwu”. It is known as “the largest small commodity wholesale market in the world” by the United Nations, the World Bank and Morgan Stanley. In 2020, they opened their physical store called “YIWU SELECTION THAILAND SHOWCASE” at AEC TRADE CENTER – PANTIP WHOLESALE DESTINATION, BANGKOK, THAILAND. Their service will help customers find a reliable partner in China who can offer qualified service and trustable after-sale service. They will help you find great China suppliers with reasonable prices and more related services. Besides, YIWU SELECTION THAILAND SHOWCASE is one of the key online stores among many on the PhenixBox platform. All of which can effectively enhance the growth and trustworthiness of your business in Thailand.

Free Register for Online Sellers:

For wholesalers who are interested in joining the AEC TRADE CENTER – PANTIP WHOLESALE DESTINATION, please see the contact details below.


💻 Website: 

💻 PhenixBox: 

👥 Facebook: 

👥 Facebook: 

📩 Inbox:  

💬 Line: @aecpantip

📞 : 061-416-6790, 065-950-5986


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